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FACTS & QUESTIONS

Questions About Insurance

Question Icon How can I learn more about my benefits? Answer Icon You may review the schedule of benefits for PIS here or call (847) 869-6100 and ask for an explanation.
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Question Icon Are my medical records kept private? Answer Icon Your medical records are kept private, just as they would be in any medical or dental office.  Your personal health information is kept confidential.
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Question Icon Has my coverage started? Can I use my dental plan? Answer Icon Your coverage begins once your first premium payment has been received.  As soon as your first premium payment is received, your policy and your insurance card will be mailed to you.
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Question Icon How do I know if my facility is contracted with PIS? Answer Icon The easiest way is to ask your SLF Administration.
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Question Icon What if my facility is not contracted with PIS? Answer Icon It is as simple as asking your SLF Administration to contract with the dental team.
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Question Icon What are my options to pay my premium? Answer Icon You may pay by check twice a year (six months of premium, twice a year) or initiate the ACH debit to your bank account and pay the premium monthly.
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Question Icon I am a Title IXX, Medicaid or public aid recipient, why would I purchase the PIS plan? Answer Icon Your Medicaid dental benefit is inclusive dental coverage, the greatest problem with this coverage is locating dentists that accept the coverage. Access to Care with Title IXX, Medicaid, or Public Aid coverage is very limited. Your PIS dental plan will replace the Title IXX, Medicaid, or Public Aid coverage, giving you options to Access Care on your terms. Ask your SLF Administration / Book Keeping Department to assist you with this income adjustment procedure or change in income liability procedure. It is a very simple process.
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Question Icon I am a Title IXX, Medicaid or public aid recipient, how would I purchase the PIS plan? Answer Icon If you are a resident in a SLF, a TITLE IXX, MEDICAID or PUBLIC AID RECIPIENT, and receive a social security or pension check, you are entitled to use your “personal funds” to purchase the PIS plan, just as you may already be purchasing your Medicare Supplemental insurance. Ask your SLF Administration / Book Keeping Department to assist you with this income adjustment procedure or change in income liability procedure. It is a very simple process.
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Question Icon I am a Title IXX, Medicaid or public aid recipient, but do not receive a social security or pension check. How would I purchase the PIS plan? Answer Icon You are eligible to purchase the PIS plan as a private pay policy.
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Question Icon I am not a Title IXX, MEdicaid or Public aid recipient, but am on Medicare, how would I purchase the PIS plan? Answer Icon You are eligible to purchase the PIS plan as a private pay policy.
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